|
Chat coversation available when ticket is created
|
|
1
|
258
|
August 1, 2025
|
|
Remove limit of 18 sub-categories
|
|
5
|
462
|
August 1, 2025
|
|
Categorize and Search Image Gallery
|
|
1
|
240
|
July 31, 2025
|
|
Display email address for Property Members in admin dashboard
|
|
1
|
394
|
July 31, 2025
|
|
Base Prompt need to upgrade
|
|
1
|
581
|
July 27, 2025
|
|
New connexion » LinkedIn Business Page Inbox
|
|
3
|
277
|
July 24, 2025
|
|
Toggling between ongoing active chats
|
|
3
|
544
|
July 17, 2025
|
|
Duplicating Knowledge Base Article
|
|
1
|
456
|
July 16, 2025
|
|
Add Authentication Feature with Auðkenni Integration
|
|
1
|
574
|
July 8, 2025
|
|
Edit permissions for agent and creating new roles
|
|
1
|
456
|
July 7, 2025
|
|
Improve Help Center Layout
|
|
3
|
318
|
July 7, 2025
|
|
Request support for `mailto:` links within the content of the Tawk.to widget
|
|
1
|
429
|
June 25, 2025
|
|
Edit feature for the emails automations
|
|
1
|
329
|
June 23, 2025
|
|
More customization for the design of knowledge base
|
|
1
|
345
|
June 22, 2025
|
|
Accessibility with KB and ticket submission
|
|
1
|
579
|
June 13, 2025
|
|
Drop into chat on first click
|
|
1
|
402
|
June 4, 2025
|
|
Request: Improve Chat History Availability After Agent Ends Session
|
|
1
|
464
|
June 4, 2025
|
|
Export detailed chat data to CSV
|
|
1
|
717
|
June 3, 2025
|
|
Have an Option to Ban Device
|
|
1
|
453
|
June 3, 2025
|
|
Silent resolve of support tix
|
|
5
|
373
|
June 2, 2025
|
|
Improve the border in the inicial chat screen with the triggers action
|
|
2
|
329
|
May 28, 2025
|
|
Stelth mode for agents
|
|
1
|
328
|
May 27, 2025
|
|
View Article Status on the Knowledgebase List View
|
|
1
|
346
|
May 27, 2025
|
|
Please bring back chatinput on triggers 🙏🏻
|
|
6
|
854
|
May 21, 2025
|
|
Request: Table of contents in knowledge base
|
|
1
|
322
|
May 21, 2025
|
|
Do Not Want to See Live Preview of Users' Responses
|
|
2
|
562
|
April 21, 2025
|
|
Statistics - Time spent by user by session for Audio Video Add on (Agent Productivity KPI)
|
|
1
|
307
|
April 11, 2025
|
|
RTL support development
|
|
1
|
317
|
April 8, 2025
|
|
Standardize thumbnailing when sharing knowledge base links
|
|
1
|
302
|
April 4, 2025
|
|
Couple NotebookLM with the AI
|
|
1
|
317
|
April 4, 2025
|
