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Add Authentication Feature with Auðkenni Integration
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1
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277
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July 8, 2025
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Edit permissions for agent and creating new roles
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1
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214
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July 7, 2025
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Improve Help Center Layout
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3
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169
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July 7, 2025
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"End chat" feature for agents
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9
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2744
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June 26, 2025
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Request support for `mailto:` links within the content of the Tawk.to widget
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1
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276
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June 25, 2025
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Edit feature for the emails automations
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1
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172
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June 23, 2025
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More customization for the design of knowledge base
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1
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199
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June 22, 2025
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Accessibility with KB and ticket submission
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1
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288
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June 13, 2025
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Always-visible Close Button for Chat Widget
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1
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226
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June 12, 2025
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Drop into chat on first click
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1
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254
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June 4, 2025
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Request: Improve Chat History Availability After Agent Ends Session
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1
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247
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June 4, 2025
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Export detailed chat data to CSV
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1
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339
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June 3, 2025
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Have an Option to Ban Device
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1
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256
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June 3, 2025
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Silent resolve of support tix
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5
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178
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June 2, 2025
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Improve the border in the inicial chat screen with the triggers action
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2
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174
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May 28, 2025
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Stelth mode for agents
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1
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181
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May 27, 2025
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View Article Status on the Knowledgebase List View
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1
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195
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May 27, 2025
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Please bring back chatinput on triggers 🙏🏻
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6
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423
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May 21, 2025
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Request: Table of contents in knowledge base
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1
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185
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May 21, 2025
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Do Not Want to See Live Preview of Users' Responses
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2
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343
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April 21, 2025
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Statistics - Time spent by user by session for Audio Video Add on (Agent Productivity KPI)
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1
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190
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April 11, 2025
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RTL support development
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1
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200
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April 8, 2025
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Standardize thumbnailing when sharing knowledge base links
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1
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178
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April 4, 2025
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Couple NotebookLM with the AI
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1
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190
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April 4, 2025
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JavaScript API: creating attributes
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1
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694
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April 2, 2025
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Activate AI using the Triggers configuration
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1
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476
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March 28, 2025
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Change hard coded "Message Me" text
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3
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303
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March 18, 2025
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Support for editing ticket reminder text in shortcuts, allowing custom fields to be added
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0
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305
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March 13, 2025
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Calendar Integration
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3
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339
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March 3, 2025
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Feature to Export All Knowledge Base
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1
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357
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February 21, 2025
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