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Optional ticket submission conformation email - change language
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1
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231
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December 22, 2025
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Workaround for SLA
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8
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638
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December 18, 2025
|
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Some Apple iPhone users are unable to contact our customer service team.
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1
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231
|
December 15, 2025
|
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MFA automatically logging out active sessions
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1
|
326
|
December 13, 2025
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Easy KB Enhancements (first published date stamp, approval process, reporting innacurate info)
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2
|
243
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December 8, 2025
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Have Affiliate Link Populate on Our Widgets
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1
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194
|
December 8, 2025
|
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Allow us to duplicate a Property
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1
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190
|
December 8, 2025
|
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Cumulative total of visits over a specified period
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1
|
194
|
November 24, 2025
|
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"End chat" feature for agents
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11
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3844
|
November 21, 2025
|
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add file formats.
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1
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271
|
November 17, 2025
|
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Traditional looking pop up panel
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1
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272
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November 3, 2025
|
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We hope the Apple app supports a Simplified Chinese interface.
|
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1
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191
|
November 3, 2025
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Wish: Let customer choose initial widget screen (ie, link directly to chat)
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3
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659
|
October 28, 2025
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Ticket HTML View - don't display entire thread in replies
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3
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348
|
October 16, 2025
|
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Link Departments to Suggested messages in the Welcome message
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1
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391
|
October 14, 2025
|
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Change Nickname and Supported Languages
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3
|
586
|
October 13, 2025
|
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Improvements Needed for the Reporting Page
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3
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447
|
October 13, 2025
|
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Background image in chatbox
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1
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345
|
October 10, 2025
|
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Shortcuts trigger a webhook
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1
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361
|
October 3, 2025
|
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Missed Chat Transfer Request notification by email to admins
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1
|
485
|
September 30, 2025
|
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Add MMS to Twilio integration
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1
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393
|
September 29, 2025
|
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Voice option for AI Assist bot
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1
|
330
|
September 25, 2025
|
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Option to Disable Notifications for Chat-to-Video Call Conversions
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1
|
443
|
September 25, 2025
|
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Obtaining Trusted Security Certification(s)
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3
|
1208
|
September 16, 2025
|
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Add option to disable chat users to update their name
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1
|
482
|
September 15, 2025
|
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TURN OFF DND for idle tawk account
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3
|
296
|
September 10, 2025
|
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[Done] Include CC in tickets
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|
8
|
1811
|
September 5, 2025
|
|
Removed the brand logo function. Support adding multiple domain names in domain name settings.
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|
1
|
276
|
August 25, 2025
|
|
Export chats via API
|
|
7
|
2728
|
August 20, 2025
|
|
Automate adding a tag to a contact based on them viewing a certain page on my website
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|
1
|
287
|
August 1, 2025
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