|
Add a column to monitoring page for current page views
|
|
3
|
926
|
July 24, 2023
|
|
Desktop Notifications Repeat Feature
|
|
3
|
815
|
July 13, 2023
|
|
Restrict User/Department access to Chat/Tickets
|
|
1
|
1072
|
July 13, 2023
|
|
Disabling Navigation/Visitor History for the Mobile App
|
|
3
|
1567
|
May 30, 2023
|
|
Chats with visitors: Reopen chat and notifications
|
|
3
|
2795
|
June 14, 2023
|
|
Ability to remove a property member from an internal group chat
|
|
1
|
1462
|
April 27, 2023
|
|
Group by according to Multiple choice
|
|
2
|
1492
|
June 6, 2023
|
|
Chat and ticket list: sortable column headings
|
|
2
|
877
|
May 29, 2023
|
|
Customize Dashboard?
|
|
2
|
1147
|
May 25, 2023
|
|
Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
|
|
2
|
1362
|
May 25, 2023
|
|
Feature to initiate a chat with specific agent
|
|
1
|
1183
|
May 25, 2023
|
|
Export of Convesations/Tickets to Zendesk
|
|
3
|
2314
|
May 15, 2023
|
|
Quick Responses in Chat for Customers
|
|
2
|
1155
|
May 12, 2023
|
|
Visitor page navigator report
|
|
1
|
883
|
May 4, 2023
|
|
Stop making chat disappearing for people using add blocker, the chat used to help lost people
|
|
2
|
1476
|
April 19, 2023
|
|
Remove Old Agents From Account / Direct Message List
|
|
1
|
1787
|
April 27, 2023
|
|
Add spam detection & minimum character limit for form message field
|
|
1
|
101
|
September 17, 2026
|
|
Timed triggers from admin side
|
|
1
|
135
|
September 14, 2026
|
|
Export AI Assist FAQs for review and knowledge management
|
|
1
|
149
|
September 7, 2026
|
|
Support for more advanced AI models
|
|
2
|
189
|
August 28, 2026
|
|
Kanban style "deal pipelines" in the CRM
|
|
7
|
1435
|
August 19, 2026
|
|
Make ticket "email address" viewable on the Dashboard
|
|
6
|
303
|
August 12, 2026
|
|
Automatic contact details population
|
|
1
|
238
|
August 11, 2026
|
|
Allow Avatar via JS
|
|
3
|
246
|
August 10, 2026
|
|
BYOK Credit Support for AI Agents
|
|
1
|
231
|
August 4, 2026
|
|
NeetoRecord as Video Source
|
|
1
|
234
|
July 1, 2026
|
|
Some Apple iPhone users are unable to contact our customer service team.
|
|
5
|
693
|
June 25, 2026
|
|
Whatsapp groups automatic replies.
|
|
1
|
263
|
June 21, 2026
|
|
Export/Import Contact Custom Attributes
|
|
1
|
332
|
June 18, 2026
|
|
Knowledge base improvement
|
|
1
|
340
|
June 17, 2026
|
