|
Restrict User/Department access to Chat/Tickets
|
|
1
|
859
|
July 13, 2023
|
|
Disabling Navigation/Visitor History for the Mobile App
|
|
3
|
1260
|
May 30, 2023
|
|
Chats with visitors: Reopen chat and notifications
|
|
3
|
2164
|
June 14, 2023
|
|
Ability to remove a property member from an internal group chat
|
|
1
|
1110
|
April 27, 2023
|
|
Group by according to Multiple choice
|
|
2
|
1219
|
June 6, 2023
|
|
Chat and ticket list: sortable column headings
|
|
2
|
670
|
May 29, 2023
|
|
Customize Dashboard?
|
|
2
|
841
|
May 25, 2023
|
|
Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
|
|
2
|
1108
|
May 25, 2023
|
|
Feature to initiate a chat with specific agent
|
|
1
|
954
|
May 25, 2023
|
|
Export of Convesations/Tickets to Zendesk
|
|
3
|
1920
|
May 15, 2023
|
|
Quick Responses in Chat for Customers
|
|
2
|
929
|
May 12, 2023
|
|
Visitor page navigator report
|
|
1
|
682
|
May 4, 2023
|
|
Stop making chat disappearing for people using add blocker, the chat used to help lost people
|
|
2
|
1279
|
April 19, 2023
|
|
Remove Old Agents From Account / Direct Message List
|
|
1
|
1444
|
April 27, 2023
|
|
Request A Demo Button In the Chat Widget
|
|
1
|
35
|
March 25, 2026
|
|
Limit AI agent message count
|
|
3
|
82
|
March 24, 2026
|
|
Tawk unable to forward emails
|
|
1
|
50
|
March 24, 2026
|
|
MCP user Authentication
|
|
0
|
50
|
March 23, 2026
|
|
How to track conversions for "Ticket Form" inside Shortcuts via JS API?
|
|
2
|
116
|
March 3, 2026
|
|
Display subcategories as articles in knowledge base
|
|
1
|
103
|
February 26, 2026
|
|
Feature Request: Multi-channel selection integrated into the chat widget
|
|
1
|
161
|
February 13, 2026
|
|
Work Order Ticket System with SKUs, Inventory Management, Purchase Order/Procurement System
|
|
2
|
367
|
December 9, 2025
|
|
Hide unread alert icon in the circle on page load, disable auto open
|
|
1
|
262
|
January 22, 2026
|
|
Prevent auto change status to Open & Pending when chatting through FB Messenger or WhatsApp channel
|
|
4
|
238
|
January 21, 2026
|
|
Minimize chat button
|
|
3
|
249
|
January 15, 2026
|
|
Triggers / Automations expansion
|
|
1
|
232
|
December 30, 2025
|
|
Lead Capture Form Access on Mobile
|
|
1
|
219
|
December 30, 2025
|
|
Upgrade Tawk [Urgent]
|
|
2
|
305
|
December 29, 2025
|
|
Chat Widget - Override Scheduler
|
|
3
|
495
|
December 29, 2025
|
|
Adding new folders to "Inbox"
|
|
1
|
283
|
December 24, 2025
|
