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Customize Dashboard?
|
|
2
|
776
|
May 25, 2023
|
|
Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
|
|
2
|
1038
|
May 25, 2023
|
|
Feature to initiate a chat with specific agent
|
|
1
|
905
|
May 25, 2023
|
|
Export of Convesations/Tickets to Zendesk
|
|
3
|
1824
|
May 15, 2023
|
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Quick Responses in Chat for Customers
|
|
2
|
873
|
May 12, 2023
|
|
Visitor page navigator report
|
|
1
|
645
|
May 4, 2023
|
|
Stop making chat disappearing for people using add blocker, the chat used to help lost people
|
|
2
|
1228
|
April 19, 2023
|
|
Remove Old Agents From Account / Direct Message List
|
|
1
|
1352
|
April 27, 2023
|
|
Work Order Ticket System with SKUs, Inventory Management, Purchase Order/Procurement System
|
|
3
|
182
|
January 24, 2026
|
|
Hide unread alert icon in the circle on page load, disable auto open
|
|
1
|
94
|
January 22, 2026
|
|
Prevent auto change status to Open & Pending when chatting through FB Messenger or WhatsApp channel
|
|
4
|
89
|
January 21, 2026
|
|
Minimize chat button
|
|
3
|
110
|
January 15, 2026
|
|
Triggers / Automations expansion
|
|
1
|
125
|
December 30, 2025
|
|
Lead Capture Form Access on Mobile
|
|
1
|
110
|
December 30, 2025
|
|
Upgrade Tawk [Urgent]
|
|
2
|
166
|
December 29, 2025
|
|
Chat Widget - Override Scheduler
|
|
3
|
390
|
December 29, 2025
|
|
Adding new folders to "Inbox"
|
|
1
|
175
|
December 24, 2025
|
|
Optional ticket submission conformation email - change language
|
|
1
|
129
|
December 22, 2025
|
|
Workaround for SLA
|
|
8
|
513
|
December 18, 2025
|
|
Some Apple iPhone users are unable to contact our customer service team.
|
|
1
|
134
|
December 15, 2025
|
|
MFA automatically logging out active sessions
|
|
1
|
192
|
December 13, 2025
|
|
Easy KB Enhancements (first published date stamp, approval process, reporting innacurate info)
|
|
2
|
168
|
December 8, 2025
|
|
Have Affiliate Link Populate on Our Widgets
|
|
1
|
129
|
December 8, 2025
|
|
Allow us to duplicate a Property
|
|
1
|
125
|
December 8, 2025
|
|
Cumulative total of visits over a specified period
|
|
1
|
139
|
November 24, 2025
|
|
"End chat" feature for agents
|
|
11
|
3507
|
November 21, 2025
|
|
add file formats.
|
|
1
|
208
|
November 17, 2025
|
|
Traditional looking pop up panel
|
|
1
|
215
|
November 3, 2025
|
|
We hope the Apple app supports a Simplified Chinese interface.
|
|
1
|
142
|
November 3, 2025
|
|
Wish: Let customer choose initial widget screen (ie, link directly to chat)
|
|
3
|
500
|
October 28, 2025
|
