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Request to show the session information in Details tab of chat
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5
|
565
|
June 6, 2024
|
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"End Chat" for agents
|
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3
|
373
|
June 5, 2024
|
|
Add customize button in Chat widget
|
|
0
|
252
|
June 4, 2024
|
|
Ability to connect our OpenAI Assistant (ChatGPT API)
|
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3
|
1099
|
June 1, 2024
|
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Limit access for agents to KB articles
|
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0
|
159
|
May 28, 2024
|
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Video Links in shortcuts
|
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0
|
176
|
May 28, 2024
|
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Larger images in the KB articles
|
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0
|
124
|
May 23, 2024
|
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Allow to set custom parameters via JS API
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|
0
|
150
|
May 17, 2024
|
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Ability to remotely log someone out if they forget to do so; Admin ability
|
|
0
|
199
|
May 15, 2024
|
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Mobile View - Allow changing of the wording of the button
|
|
0
|
152
|
April 29, 2024
|
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Show a visitor's location State, not just City
|
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0
|
141
|
April 12, 2024
|
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Extend Deparments Creation limit more than 20
|
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0
|
130
|
April 11, 2024
|
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Tags in column & changing status
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0
|
137
|
April 3, 2024
|
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Integrate AI assist with discord
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0
|
174
|
March 31, 2024
|
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Ability to change color of search answers on the Knowledge Base
|
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1
|
178
|
March 30, 2024
|
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Add Timesheet for Employee hours worked
|
|
1
|
177
|
March 30, 2024
|
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Add ability to pay by Crypto currencies , or alt methods
|
|
1
|
208
|
March 30, 2024
|
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Ability to filter tickets by Priority
|
|
1
|
213
|
March 30, 2024
|
|
Website data extraction
|
|
1
|
181
|
March 30, 2024
|
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When I ask my clients to join me, I want to turn off my team members, and then I want to know how to turn off or not let them join me after I let them contact my platform.
|
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1
|
220
|
March 30, 2024
|
|
Disable "Visitors Navigation"
|
|
1
|
235
|
March 30, 2024
|
|
Agent triggers from website
|
|
1
|
196
|
March 30, 2024
|
|
Attention Agent During an Active Chat
|
|
2
|
221
|
March 29, 2024
|
|
Problem with translator
|
|
1
|
200
|
March 28, 2024
|
|
Notification color of first message popping up on the website
|
|
1
|
292
|
March 28, 2024
|
|
Integration with Moodle
|
|
0
|
172
|
March 25, 2024
|
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Duplication of articles
|
|
0
|
219
|
March 4, 2024
|
|
Block my own traffic
|
|
1
|
230
|
February 27, 2024
|
|
Allow customers to view all help articles without the need to search via keyword in the chatbox
|
|
1
|
202
|
February 27, 2024
|
|
AI Data Source KnowledgeBase Article On-Off
|
|
1
|
381
|
February 7, 2024
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