|
Ability to change color of search answers on the Knowledge Base
|
|
1
|
662
|
March 30, 2024
|
|
Would like to request shortcut keys!
|
|
2
|
651
|
March 30, 2024
|
|
Phone Number Format / Formating
|
|
1
|
816
|
February 27, 2024
|
|
Adding links (hyperlinks) to Snippets
|
|
0
|
930
|
February 16, 2024
|
|
Extending Department Dropdown in Chat Widget (New Conversation Form)
|
|
3
|
1190
|
February 15, 2024
|
|
Improved text on email
|
|
0
|
712
|
January 19, 2024
|
|
Shorten the Direct Chat Link
|
|
1
|
1073
|
January 19, 2024
|
|
Mobile - Disable welcome message trigger
|
|
1
|
2122
|
January 12, 2024
|
|
Facebook login should be available on pre-chat form
|
|
0
|
843
|
January 7, 2024
|
|
Live chat departement
|
|
2
|
832
|
January 1, 2024
|
|
Automatically change online status when no activity is detected for X seconds
|
|
8
|
4837
|
December 21, 2023
|
|
SSO Integration Support (Microsoft Entra ID/Azure AD)
|
|
0
|
727
|
December 13, 2023
|
|
Integrating support tickets directly into my app
|
|
1
|
1159
|
December 8, 2023
|
|
JavaScript API: How can I get the chatID of the chat currently taking place?
|
|
2
|
3867
|
December 7, 2023
|
|
Chat adjusted to the language version of the site
|
|
3
|
1862
|
December 1, 2023
|
|
Search string for KB articles to include ALL the words?
|
|
3
|
890
|
November 26, 2023
|
|
Expose Away / Online options to Siri Shortcut Actions on iOS
|
|
1
|
814
|
November 15, 2023
|
|
Updating the Language Model from GPT3
|
|
1
|
872
|
November 15, 2023
|
|
Please let us change the submit ticket shortcut language
|
|
1
|
951
|
November 15, 2023
|
|
Add remote desktop control to the existing screen sharing
|
|
1
|
828
|
November 15, 2023
|
|
bot AI Assist TAWK.TO
|
|
1
|
1304
|
November 15, 2023
|
|
Real Time Translation Of Chat
|
|
2
|
1456
|
November 5, 2023
|
|
Is there any way to change widget messages text size and padding etc?
|
|
1
|
1456
|
November 2, 2023
|
|
Block email addresses
|
|
1
|
895
|
October 25, 2023
|
|
Notify customer that an agent has left the chat
|
|
1
|
798
|
October 20, 2023
|
|
from the chat window if the person who is talking to us already has some tickets previously opened
|
|
1
|
823
|
October 18, 2023
|
|
Knowledge Base Website Embed & Customization Ticket Form
|
|
2
|
1801
|
October 9, 2023
|
|
Satisfaction survey
|
|
1
|
943
|
September 4, 2023
|
|
Adjust Time For Missed Chats
|
|
2
|
1950
|
August 24, 2023
|
|
Allow multiple sessions active at the same time
|
|
5
|
1210
|
August 2, 2023
|