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Edit permissions for agent and creating new roles
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1
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75
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July 7, 2025
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Improve Help Center Layout
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3
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74
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July 7, 2025
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"End chat" feature for agents
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9
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2281
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June 26, 2025
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Request support for `mailto:` links within the content of the Tawk.to widget
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1
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121
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June 25, 2025
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Edit feature for the emails automations
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1
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90
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June 23, 2025
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More customization for the design of knowledge base
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1
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82
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June 22, 2025
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Accessibility with KB and ticket submission
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1
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131
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June 13, 2025
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Always-visible Close Button for Chat Widget
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1
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113
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June 12, 2025
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Drop into chat on first click
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1
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136
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June 4, 2025
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Request: Improve Chat History Availability After Agent Ends Session
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1
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110
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June 4, 2025
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Export detailed chat data to CSV
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1
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161
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June 3, 2025
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Have an Option to Ban Device
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1
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101
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June 3, 2025
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Silent resolve of support tix
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5
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91
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June 2, 2025
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Improve the border in the inicial chat screen with the triggers action
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2
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85
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May 28, 2025
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Stelth mode for agents
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1
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94
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May 27, 2025
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View Article Status on the Knowledgebase List View
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1
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106
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May 27, 2025
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Please bring back the direct Pre-Chat form!
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1
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195
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May 22, 2025
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Please bring back chatinput on triggers 🙏🏻
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6
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196
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May 21, 2025
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Request: Table of contents in knowledge base
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1
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93
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May 21, 2025
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Do Not Want to See Live Preview of Users' Responses
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2
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227
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April 21, 2025
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Statistics - Time spent by user by session for Audio Video Add on (Agent Productivity KPI)
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1
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150
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April 11, 2025
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RTL support development
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1
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149
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April 8, 2025
|
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Welcome to tue community
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1
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183
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April 4, 2025
|
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Standardize thumbnailing when sharing knowledge base links
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1
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131
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April 4, 2025
|
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Couple NotebookLM with the AI
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1
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136
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April 4, 2025
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JavaScript API: creating attributes
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1
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311
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April 2, 2025
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Activate AI using the Triggers configuration
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1
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251
|
March 28, 2025
|
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Change hard coded "Message Me" text
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3
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198
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March 18, 2025
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Export chats via API
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6
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1320
|
March 17, 2025
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Support for editing ticket reminder text in shortcuts, allowing custom fields to be added
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0
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256
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March 13, 2025
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