Support for editing ticket reminder text in shortcuts, allowing custom fields to be added
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0
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199
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March 13, 2025
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Turn off authors and publish date in KB articles
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2
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126
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March 4, 2025
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Calendar Integration
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3
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164
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March 3, 2025
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Feature to Export All Knowledge Base
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1
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163
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February 21, 2025
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Ticket submission form to include attachment option for images
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2
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147
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February 20, 2025
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Kanban style "deal pipelines" in the CRM
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3
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536
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February 20, 2025
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JOB TITLE in pre-chat form
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1
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111
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February 18, 2025
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if an agent forgets to reply in the middle of conservation, automatically send a message
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1
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146
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February 17, 2025
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Remove limit of 18 sub-categories
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1
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119
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February 11, 2025
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Allow click on copy on custom attribute
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3
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123
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February 11, 2025
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Keep the visitor source info on the contact info section
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1
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154
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February 6, 2025
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Add a Webhook for Knowledgebase Articles
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1
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152
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February 5, 2025
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Ability to transfer chat BACK to AI
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1
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137
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February 4, 2025
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When creating a ticket, provide button to insert summarized chat history to ticket body
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3
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183
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January 20, 2025
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Wehbook submission for the Lead Capture Form
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1
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132
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January 20, 2025
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Wehbook submission for the Lead Capture Form
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0
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109
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January 20, 2025
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Creating an internal AI consultant.
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1
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251
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January 17, 2025
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Webhook: Create Ticket, ability to close tickets in tawk automatically
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1
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195
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January 16, 2025
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Show me when someone is replying — when I am in the inbox
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0
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157
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January 10, 2025
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Shortcuts option: Request to be able to remove "Add new Shortcut" for users without permission
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1
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180
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January 8, 2025
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Allow for changing the size of the chat icon
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0
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246
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January 6, 2025
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Google Calendar (Google My Business) Integration
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0
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147
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January 5, 2025
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Ability to hide the number of published articles in Help Center Category
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2
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445
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January 3, 2025
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Managing several companies with tawk.to
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4
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494
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December 31, 2024
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See Multiple Property's Facebook Messenger tickets in Profile
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0
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120
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December 30, 2024
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Improve the service
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0
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123
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December 30, 2024
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Show a visitor's location State, not just City
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1
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316
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December 27, 2024
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Be able to change text when chat ended
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5
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244
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December 16, 2024
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Add "Tree" icon in the Knowledge Base Category Icon
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3
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188
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December 16, 2024
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"End chat" feature for agents
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5
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1851
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December 12, 2024
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