Allow customers to view all help articles without the need to search via keyword in the chatbox
|
|
1
|
356
|
February 27, 2024
|
Thanks, site and platform Tawk
|
|
1
|
275
|
February 27, 2024
|
Visitors export
|
|
1
|
395
|
February 27, 2024
|
New ticket creation notification is not going to the setup email
|
|
4
|
406
|
February 27, 2024
|
JS API visitor attributes
|
|
1
|
627
|
February 26, 2024
|
Build an autoresponder in Tawk.to
|
|
2
|
949
|
February 16, 2024
|
Assigning ticket automatically to specific agent based on contents/words in the email
|
|
6
|
1068
|
February 16, 2024
|
Assign chats to agents automatically
|
|
8
|
1364
|
February 16, 2024
|
Adding links (hyperlinks) to Snippets
|
|
0
|
436
|
February 16, 2024
|
Extending Department Dropdown in Chat Widget (New Conversation Form)
|
|
3
|
516
|
February 15, 2024
|
Unable to Update Details Error When Saving a Knowledge Base Article
|
|
2
|
607
|
February 15, 2024
|
Is it possible to force the Offline form using the API even when online?
|
|
2
|
1195
|
February 9, 2024
|
[AI Assist] How to teach Apollo AI to transfer chats to human agents?
|
|
1
|
3322
|
February 8, 2024
|
AI Data Source KnowledgeBase Article On-Off
|
|
1
|
664
|
February 7, 2024
|
Community functionality
|
|
0
|
254
|
February 6, 2024
|
Does anyone use the same Apollo bot on several websites?
|
|
3
|
513
|
February 5, 2024
|
Use the same chat over multiple subdomains
|
|
1
|
636
|
February 1, 2024
|
Allow html to messages
|
|
1
|
328
|
February 1, 2024
|
Blurry profile image
|
|
2
|
565
|
January 31, 2024
|
[AI Assist] Updates to Apollo AI default Base Prompt, behavior toggles and language model
|
|
2
|
851
|
January 31, 2024
|
Notifications visible for too short a time
|
|
1
|
711
|
July 1, 2023
|
About using shortcuts in Ticket
|
|
0
|
379
|
January 31, 2024
|
Replying to questions asked
|
|
1
|
450
|
January 30, 2024
|
Chat keeps repeating the same message
|
|
2
|
739
|
January 30, 2024
|
Add a case number
|
|
0
|
373
|
January 27, 2024
|
Improved text on email
|
|
0
|
287
|
January 19, 2024
|
Shorten the Direct Chat Link
|
|
1
|
414
|
January 19, 2024
|
Improved support for the future
|
|
1
|
334
|
January 18, 2024
|
Create link to the ticket form within the Knowledge Base
|
|
1
|
364
|
January 18, 2024
|
Widget doesn't show agent picture
|
|
3
|
1470
|
January 17, 2024
|