|
Customize tickets emails
|
|
8
|
576
|
February 23, 2024
|
|
Schedule service hours by departments or users
|
|
4
|
415
|
February 19, 2024
|
|
Build an autoresponder in Tawk.to
|
|
2
|
115
|
February 16, 2024
|
|
Assigning ticket automatically to specific agent based on contents/words in the email
|
|
6
|
410
|
February 16, 2024
|
|
Assign chats to agents automatically
|
|
8
|
435
|
February 16, 2024
|
|
Adding links (hyperlinks) to Snippets
|
|
0
|
142
|
February 16, 2024
|
|
Extending Department Dropdown in Chat Widget (New Conversation Form)
|
|
3
|
257
|
February 15, 2024
|
|
Unable to Update Details Error When Saving a Knowledge Base Article
|
|
2
|
125
|
February 15, 2024
|
|
[AI Assist] How to teach Apollo AI to transfer chats to human agents?
|
|
1
|
536
|
February 8, 2024
|
|
Move Chat Widget - Currently Masking Recaptcha Icon/Terms Logo
|
|
1
|
89
|
February 7, 2024
|
|
AI Data Source KnowledgeBase Article On-Off
|
|
1
|
131
|
February 7, 2024
|
|
Community functionality
|
|
0
|
58
|
February 6, 2024
|
|
Does anyone use the same Apollo bot on several websites?
|
|
3
|
160
|
February 5, 2024
|
|
Use the same chat over multiple subdomains
|
|
1
|
138
|
February 1, 2024
|
|
Tawk as messenger?
|
|
1
|
112
|
February 1, 2024
|
|
Allow html to messages
|
|
1
|
82
|
February 1, 2024
|
|
Blurry profile image
|
|
2
|
240
|
January 31, 2024
|
|
[AI Assist] Updates to Apollo AI default Base Prompt, behavior toggles and language model
|
|
2
|
165
|
January 31, 2024
|
|
Replying to questions asked
|
|
1
|
96
|
January 30, 2024
|
|
When user end the chat, admin email notification coming very late (approx 20 min)
|
|
2
|
137
|
January 29, 2024
|
|
Dark Mode for tawk.to
|
|
3
|
297
|
January 29, 2024
|
|
Add a case number
|
|
0
|
118
|
January 27, 2024
|
|
"End chat" feature for agents
|
|
4
|
240
|
January 25, 2024
|
|
Help distinguish messages from different properties (e.g. different background colour)
|
|
7
|
218
|
January 24, 2024
|
|
Improved text on email
|
|
0
|
75
|
January 19, 2024
|
|
Shorten the Direct Chat Link
|
|
1
|
97
|
January 19, 2024
|
|
Add variable Phone Number to Visitor object in Webhook
|
|
4
|
615
|
January 18, 2024
|
|
Improved support for the future
|
|
1
|
89
|
January 18, 2024
|
|
Create link to the ticket form within the Knowledge Base
|
|
1
|
106
|
January 18, 2024
|
|
Issue with Tawk Chat Functionality Affecting Website Usability
|
|
10
|
730
|
January 17, 2024
|
