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Triggers to get fired when agents are offline
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2
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667
|
June 11, 2023
|
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Copy+Paste images on an article in the KB
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2
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535
|
June 9, 2023
|
|
Suggestion add french?
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1
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772
|
June 9, 2023
|
|
Cannot close a chat until I resize the window
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5
|
1085
|
June 9, 2023
|
|
Modify the "related article" setting (the view)
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2
|
426
|
June 8, 2023
|
|
Ability to remove a property member from an internal group chat
|
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1
|
795
|
April 27, 2023
|
|
Auto offline when idle
|
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2
|
516
|
June 7, 2023
|
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Group by according to Multiple choice
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2
|
811
|
June 6, 2023
|
|
Select Alias when logging in
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2
|
460
|
June 2, 2023
|
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Chat and ticket list: sortable column headings
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2
|
491
|
May 29, 2023
|
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Banning bot farm locations
|
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2
|
662
|
April 17, 2023
|
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Chat widget blocked from appearing on site by browser extensions
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2
|
2834
|
May 26, 2023
|
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Redirects To Another Platform
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|
1
|
810
|
April 16, 2023
|
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Customize Dashboard?
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2
|
614
|
May 25, 2023
|
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Visitor Initiating NEW chat (w/ new/different dept. and/or question)
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2
|
1125
|
May 25, 2023
|
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Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
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2
|
756
|
May 25, 2023
|
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Feature to initiate a chat with specific agent
|
|
1
|
690
|
May 25, 2023
|
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Timestamps on Chats - 24-hour Time VS Standard 12-hour Time
|
|
1
|
1044
|
May 24, 2023
|
|
Sending Form by Shortcut
|
|
1
|
563
|
May 24, 2023
|
|
A spyhole to see visitors, while Chat is offline
|
|
1
|
464
|
May 22, 2023
|
|
Email Collect System
|
|
1
|
1911
|
May 20, 2023
|
|
Hourly Breakdown of Historical Number of Visitors
|
|
2
|
454
|
May 17, 2023
|
|
Partial rollout instead of exposing the widget for entire 100% of the traffic?
|
|
1
|
305
|
May 17, 2023
|
|
Forward mail for auto open ticket
|
|
1
|
730
|
May 17, 2023
|
|
Export of Convesations/Tickets to Zendesk
|
|
3
|
1398
|
May 15, 2023
|
|
Make a feature where one agent can speak to two customers in the same chat - so the two customers can see each others messages AND the agents
|
|
1
|
421
|
May 15, 2023
|
|
Quick Responses in Chat for Customers
|
|
2
|
688
|
May 12, 2023
|
|
How to limit the number of agents in a chat
|
|
1
|
1247
|
May 7, 2023
|
|
Different Sounds by Property visited
|
|
1
|
380
|
May 6, 2023
|
|
Operator to Operator Chat with File Send feature
|
|
1
|
557
|
May 6, 2023
|
