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Chat Communication between agents: notifications and customizations
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1
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429
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June 12, 2023
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Triggers to get fired when agents are offline
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2
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668
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June 11, 2023
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Copy+Paste images on an article in the KB
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2
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535
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June 9, 2023
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Suggestion add french?
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1
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772
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June 9, 2023
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Cannot close a chat until I resize the window
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5
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1086
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June 9, 2023
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Modify the "related article" setting (the view)
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2
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426
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June 8, 2023
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Ability to remove a property member from an internal group chat
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1
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796
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April 27, 2023
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Auto offline when idle
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2
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517
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June 7, 2023
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Group by according to Multiple choice
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2
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811
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June 6, 2023
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Select Alias when logging in
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2
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460
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June 2, 2023
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Chat and ticket list: sortable column headings
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2
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491
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May 29, 2023
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Banning bot farm locations
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2
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662
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April 17, 2023
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Chat widget blocked from appearing on site by browser extensions
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2
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2835
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May 26, 2023
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Redirects To Another Platform
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1
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812
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April 16, 2023
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Customize Dashboard?
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2
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614
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May 25, 2023
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Visitor Initiating NEW chat (w/ new/different dept. and/or question)
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2
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1125
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May 25, 2023
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Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
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2
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756
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May 25, 2023
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Feature to initiate a chat with specific agent
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1
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691
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May 25, 2023
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Timestamps on Chats - 24-hour Time VS Standard 12-hour Time
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1
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1046
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May 24, 2023
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Sending Form by Shortcut
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1
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563
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May 24, 2023
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A spyhole to see visitors, while Chat is offline
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1
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464
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May 22, 2023
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Email Collect System
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1
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1912
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May 20, 2023
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Hourly Breakdown of Historical Number of Visitors
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2
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454
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May 17, 2023
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Partial rollout instead of exposing the widget for entire 100% of the traffic?
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1
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306
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May 17, 2023
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Forward mail for auto open ticket
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1
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732
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May 17, 2023
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Export of Convesations/Tickets to Zendesk
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3
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1400
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May 15, 2023
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Make a feature where one agent can speak to two customers in the same chat - so the two customers can see each others messages AND the agents
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1
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421
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May 15, 2023
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Quick Responses in Chat for Customers
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2
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689
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May 12, 2023
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How to limit the number of agents in a chat
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1
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1247
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May 7, 2023
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Different Sounds by Property visited
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1
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380
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May 6, 2023
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