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When teammates refresh a page, it scrambles the chat queue
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2
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357
|
June 13, 2023
|
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Cell phone users who engage with our Tawk reliably cancel the chat prematurely
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2
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504
|
June 13, 2023
|
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Chat Communication between agents: notifications and customizations
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1
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424
|
June 12, 2023
|
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Triggers to get fired when agents are offline
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2
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663
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June 11, 2023
|
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Copy+Paste images on an article in the KB
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2
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531
|
June 9, 2023
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Suggestion add french?
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1
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764
|
June 9, 2023
|
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Cannot close a chat until I resize the window
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5
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1075
|
June 9, 2023
|
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Modify the "related article" setting (the view)
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2
|
419
|
June 8, 2023
|
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Ability to remove a property member from an internal group chat
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1
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787
|
April 27, 2023
|
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Auto offline when idle
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2
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509
|
June 7, 2023
|
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Group by according to Multiple choice
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2
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807
|
June 6, 2023
|
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Select Alias when logging in
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2
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455
|
June 2, 2023
|
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Chat and ticket list: sortable column headings
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2
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488
|
May 29, 2023
|
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Banning bot farm locations
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2
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650
|
April 17, 2023
|
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Chat widget blocked from appearing on site by browser extensions
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2
|
2813
|
May 26, 2023
|
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Redirects To Another Platform
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1
|
805
|
April 16, 2023
|
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Customize Dashboard?
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2
|
611
|
May 25, 2023
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Visitor Initiating NEW chat (w/ new/different dept. and/or question)
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2
|
1115
|
May 25, 2023
|
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Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
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2
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748
|
May 25, 2023
|
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Feature to initiate a chat with specific agent
|
|
1
|
682
|
May 25, 2023
|
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Timestamps on Chats - 24-hour Time VS Standard 12-hour Time
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|
1
|
1034
|
May 24, 2023
|
|
Sending Form by Shortcut
|
|
1
|
559
|
May 24, 2023
|
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A spyhole to see visitors, while Chat is offline
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|
1
|
456
|
May 22, 2023
|
|
Email Collect System
|
|
1
|
1894
|
May 20, 2023
|
|
Hourly Breakdown of Historical Number of Visitors
|
|
2
|
450
|
May 17, 2023
|
|
Partial rollout instead of exposing the widget for entire 100% of the traffic?
|
|
1
|
300
|
May 17, 2023
|
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Forward mail for auto open ticket
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|
1
|
722
|
May 17, 2023
|
|
Export of Convesations/Tickets to Zendesk
|
|
3
|
1386
|
May 15, 2023
|
|
Make a feature where one agent can speak to two customers in the same chat - so the two customers can see each others messages AND the agents
|
|
1
|
417
|
May 15, 2023
|
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Quick Responses in Chat for Customers
|
|
2
|
685
|
May 12, 2023
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