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Enhancing Customer Support: Unleashing the Power of Tawk.to
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3
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3113
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February 1, 2024
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Duplication of articles
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0
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843
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March 4, 2024
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Is there a way to round robin the different chats that come in to different agents?
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4
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2227
|
March 1, 2024
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Transfer reports to MS Power BI
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0
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815
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February 29, 2024
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Sending automatic greeting text should be available as I join chat with the visitor
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2
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1576
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February 27, 2024
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Block my own traffic
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1
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747
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February 27, 2024
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Image link disappears after saving
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1
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547
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February 27, 2024
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Phone Number Format / Formating
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1
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802
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February 27, 2024
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Allow customers to view all help articles without the need to search via keyword in the chatbox
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1
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1193
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February 27, 2024
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Thanks, site and platform Tawk
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1
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714
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February 27, 2024
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New ticket creation notification is not going to the setup email
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4
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926
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February 27, 2024
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Build an autoresponder in Tawk.to
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2
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2950
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February 16, 2024
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Assigning ticket automatically to specific agent based on contents/words in the email
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6
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2906
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February 16, 2024
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Adding links (hyperlinks) to Snippets
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0
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920
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February 16, 2024
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Extending Department Dropdown in Chat Widget (New Conversation Form)
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3
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1178
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February 15, 2024
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Unable to Update Details Error When Saving a Knowledge Base Article
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2
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1395
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February 15, 2024
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[AI Assist] How to teach Apollo AI to transfer chats to human agents?
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1
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7392
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February 8, 2024
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AI Data Source KnowledgeBase Article On-Off
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1
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2086
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February 7, 2024
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Community functionality
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0
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560
|
February 6, 2024
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Does anyone use the same Apollo bot on several websites?
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3
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1127
|
February 5, 2024
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Use the same chat over multiple subdomains
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1
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1599
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February 1, 2024
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Allow html to messages
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1
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704
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February 1, 2024
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Blurry profile image
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2
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1366
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January 31, 2024
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[AI Assist] Updates to Apollo AI default Base Prompt, behavior toggles and language model
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2
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2133
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January 31, 2024
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Replying to questions asked
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1
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958
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January 30, 2024
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Add a case number
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0
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642
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January 27, 2024
|
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Improved text on email
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0
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702
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January 19, 2024
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Shorten the Direct Chat Link
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1
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1063
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January 19, 2024
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Improved support for the future
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1
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793
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January 18, 2024
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Create link to the ticket form within the Knowledge Base
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1
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950
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January 18, 2024
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