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Auto offline when idle
|
|
2
|
410
|
June 7, 2023
|
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Group by according to Multiple choice
|
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2
|
701
|
June 6, 2023
|
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Select Alias when logging in
|
|
2
|
397
|
June 2, 2023
|
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Chat and ticket list: sortable column headings
|
|
2
|
428
|
May 29, 2023
|
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Banning bot farm locations
|
|
2
|
514
|
April 17, 2023
|
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Chat widget blocked from appearing on site by browser extensions
|
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2
|
2277
|
May 26, 2023
|
|
Redirects To Another Platform
|
|
1
|
716
|
April 16, 2023
|
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Customize Dashboard?
|
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2
|
521
|
May 25, 2023
|
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Visitor Initiating NEW chat (w/ new/different dept. and/or question)
|
|
2
|
890
|
May 25, 2023
|
|
Disable visitor typingCan the parrot that is on the bottom of the chat ear where people type be moved higher function
|
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2
|
598
|
May 25, 2023
|
|
Feature to initiate a chat with specific agent
|
|
1
|
562
|
May 25, 2023
|
|
Timestamps on Chats - 24-hour Time VS Standard 12-hour Time
|
|
1
|
872
|
May 24, 2023
|
|
Sending Form by Shortcut
|
|
1
|
477
|
May 24, 2023
|
|
A spyhole to see visitors, while Chat is offline
|
|
1
|
366
|
May 22, 2023
|
|
Email Collect System
|
|
1
|
1546
|
May 20, 2023
|
|
Hourly Breakdown of Historical Number of Visitors
|
|
2
|
381
|
May 17, 2023
|
|
Partial rollout instead of exposing the widget for entire 100% of the traffic?
|
|
1
|
247
|
May 17, 2023
|
|
Forward mail for auto open ticket
|
|
1
|
600
|
May 17, 2023
|
|
Export of Convesations/Tickets to Zendesk
|
|
3
|
1204
|
May 15, 2023
|
|
Make a feature where one agent can speak to two customers in the same chat - so the two customers can see each others messages AND the agents
|
|
1
|
342
|
May 15, 2023
|
|
Quick Responses in Chat for Customers
|
|
2
|
593
|
May 12, 2023
|
|
Apple Business Messaging Integration
|
|
1
|
481
|
May 12, 2023
|
|
How to limit the number of agents in a chat
|
|
1
|
1088
|
May 7, 2023
|
|
Different Sounds by Property visited
|
|
1
|
331
|
May 6, 2023
|
|
Operator to Operator Chat with File Send feature
|
|
1
|
499
|
May 6, 2023
|
|
How to stop tracking team member visits?
|
|
5
|
1782
|
May 6, 2023
|
|
Uploading of PDFs to KB
|
|
4
|
1356
|
May 5, 2023
|
|
Making tawk.to work with Block Theme
|
|
1
|
424
|
May 5, 2023
|
|
App is not working on mobile deveice
|
|
2
|
910
|
May 4, 2023
|
|
Visitors in my Chat
|
|
5
|
850
|
May 4, 2023
|
