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About the Feature Requests category
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2
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585
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February 26, 2024
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Integrate Facebook Messenger, Whatsapp, Telegram and more
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51
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9404
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November 21, 2024
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Customize tickets emails
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8
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1072
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February 23, 2024
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Import/export knowledge base articles
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19
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1809
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November 14, 2024
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Emails language should be customizable
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29
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1453
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September 25, 2024
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Agent Login Tracking
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5
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1354
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July 8, 2024
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Schedule service hours by departments or users
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4
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801
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February 19, 2024
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AI Assist is great but it would be even better if
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10
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1261
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November 1, 2023
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AI Chat integration ( Solved! See: https://www.tawk.to/introducing-ai-assist )
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10
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2671
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July 20, 2023
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Tawk to Redesign
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9
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271
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October 31, 2024
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Feature to see if customer has read agent's message or not
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2
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539
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April 21, 2023
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Add Dark Mode for dashboard
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16
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2817
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August 21, 2024
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Delete unwanted Tags
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7
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691
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August 28, 2024
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Set up aliases on a property basis
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4
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422
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March 14, 2024
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Notifications: Twinkling bubble on desktop apps
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3
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328
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July 27, 2023
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Give option to add another email as CC in the offline replies
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2
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1424
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June 6, 2024
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Sound Notifications for Incoming Chats on AI Assist
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7
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755
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May 10, 2024
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Annual schedule - holidays
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3
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554
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December 22, 2023
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Edit & Delete Messages
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0
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532
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April 12, 2023
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Implement 2fa to the login
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2
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546
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October 14, 2024
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Ability to Change Email Language
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3
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263
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September 19, 2024
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Adding Hyperlinks to TAWK live chats
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1
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515
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September 9, 2024
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Allow Forms in Chat during conversation (not just Pre-chat forms)
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14
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340
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July 24, 2024
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Chats should be terminated by the operator at the end of the conversation, not only by the visitor
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3
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360
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June 20, 2024
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Assigning ticket automatically to specific agent based on contents/words in the email
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6
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697
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February 16, 2024
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Have a trigger which after a user responds to it they have to fill out a pre-chat form
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2
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601
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August 18, 2023
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Substantial improvement of the widget on the site
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5
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399
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June 15, 2023
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Agent Availability Report
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3
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1093
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October 25, 2024
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$58 for 250 odd messages doesn't make sense
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4
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320
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July 30, 2024
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Getting Contact Attributes Via Form
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5
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510
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April 17, 2024
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